Patient Appointment Reminders

Automate appointment notifications and handle patient responses by interacting directly with your existing patient scheduling system and contact center.

Patient Appointment Reminders

Overview

Timely proactive communication with patients is essential along their care journey. Hugely expensive and massively frustrating, appointment “no-shows” are more due to patient forgetfulness than for a lack of consideration or effort. Help your patients stay informed so they miss fewer appointments and arrive prepared and on-time, avoiding unnecessary frustration making the patient experience more pleasant and supporting more effective care outcomes.

Patient Appointment Reminder automates appointment notifications and handles patient responses by interacting directly with your existing patient scheduling system and contact center. Dynamic and bi-directional real-time integration into popular EMR systems provides immediate cancellation updates as appointments are rescheduled or moved to maximize appointment availability, preventing unnecessary manual patient contact and reducing white space.

Learn how Integration Partners can assist organizations address this challenge by automating the workflow required to not only remind a patient of an upcoming appointment but also allow the system to automatically re-book the patient and offer up the newly created vacant slot to the next patient on the waiting list.

Highlights
  • Increase resource utilization by preventing missed appointments and repurposing idle staff, equipment, and facilities through proactive rescheduling.
  • Improve patient care and outcomes with fewer missed appointments, increased appointment availability and pre-appointment assistance during reminder contacts.
  • Reduce service costs by reducing the revenue lost through missed appointments, creating new revenue opportunities and reducing resource waste.