We are here to help.

As worldwide concern over the coronavirus intensifies, we want to share these offers from our Partner Family, and let you know that Integration Partners has comprehensive plans in place to ensure that we are available throughout this disruption.

Business Continuity

How Integration Partners is Responding to COVID-19

Integration Partners, like most organizations today, has been tracking the progression of the Coronavirus, also known as the COVID-19 virus. We are taking this opportunity to provide more visibility, clarity, and transparency into our business continuity strategy so you can be confident that we will be available throughout this disruption.

The health and safety of our employees around the country continue to be our top priority as we face the challenges associated with COVID-19. Our executive team is communicating every day to consider the evolving situation and are referring to the CDC (Center for Disease Control) to ensure we are doing all we can to keep our teams healthy.

Integration Partners has taken proactive steps to protect our workplace in the event of an infectious disease outbreak. It is our goal to strive to operate effectively and ensure that all essential services are continuously provided and that employees are safe within the workplace. Our strategy highlights below will center on employee safety first, with a strong focus assisting customers with additional services and support.

Supporting our employees and our customers remains our priority. Our hope is to help minimize your business impact and keep employees safe with our partnership. If we can help you with any of your business continuity plans, or if you have any questions or needs from Integration Partners, please reach out to us:

Network Operation Center: 781-357-8599
COVID-19 Specific Inquiries: EmergencyResponse@integrationpartners.com

Proactive Steps

What are we doing?

  • Promoting remote work
  • Preventing the spread of infection in the workplace
  • Staying home when ill
  • Suspending all nonessential business travel until further notice
  • Canceling large customer events or moving them to a webinar format
  • All communication & collaboration continues to be performed on Microsoft Teams


Our entire Business Continuity & Disaster Recovery policy can be found here.

Our Offers

Always here for you

It is of utmost importance to remind our customers that our Support & Professional Service Teams remain available.

Our 24X7X365 USA Based, Network Operation Center will maintain its Service Level Agreements with you. Along with our award-winning 15-minute response time for critical incidents, our support to you will remain intact.

As the focus has shifted towards remote worker strategies, Integration Partners is prepared to offer support with:

  • Collaboration & Security Solutions
  • Remote Managed Services covering Core, Collaboration, Cloud, and Security
  • Remote Professional Services
  • Security Consulting & Assessments

Our Complimentary Services

  • Email Security Assessment
  • External Vulnerability Assessment
  • Managed Security Monitoring
  • Microsoft Security Workshop
  • Cloud Risk Assessment
Customer Offer


One of our goals here at Avaya is to effect positive change in the world through our technology. We want to help our communities more easily communicate and collaborate.

Also, Avaya is here to help your contact center transition to an agent remote model. We’re offering a remote solution that fits your current Avaya contact center allowing your agents to work remotely without compromising your customer and employee experiences.

  • Avaya Spaces™ at no charge to educational and nonprofit organizations worldwide through August 31, 2020.
  • Contact Center 90-day complimentary access license through August 31, 2020.


Customer Offer


Rapid Deployment for Emergency Response Sites

Integration Partners and Ciena have come together to provide organizations with a BUNDLED SOLUTION, turn-key application based NFV, that is application-agnostic and simplifies the operation in a multi-vendor deployment.

Virtualization allows healthcare providers a powerful platform to rapidly enable network functionality for temporary emergency response facilities.

Solution Details

Edge Virtualization

  • Multi-vendor Router, Firewall, Ethernet technology in a single device
  • Quickly deliver an infrastructure that is reliable, optimized, and accessible – regardless of location
  • Flexible, extensible, and cost-effective all with quick turn around
  • All in one single box to simplify set up
  • Provides immediate connectivity to WAN (wide area network)

Customer Offer

Extreme Networks

The Extreme Portable Branch Kit is a curated solution for the rapid deployment of branch office networks. Providing a “work anywhere” capability the Portable Branch Kit delivers essential networking capabilities to connect, secure, and manage remote network sites as well as manage teleworkers.

Whether you need a solution for a few hours, a few days, or even for a few years, the Portable Branch Kit provides the functionality necessary to provide an enterprise-class experience for all connected users, wherever they might reside.


Portable Branch Kit

  • SD-WAN Router
  • Wireless Access Point
  • ExtremeCloud™ IQ Management


Payment Deferment Options

For customers looking to get the network solutions they need today while preserving working capital in these uncertain times, they can defer payment until July 1 with Extreme Capital Solutions. Customers can improve cash flow management and spread costs out over time by paying monthly or annually after the deferred term.

Customer Offer

Juniper & Mist

Juniper Networks has developed this promotion to support healthcare providers who are struggling with complexity and cost to deploy networking infrastructure for communications, at the numerous temporary COVID-19 test facilities that are being introduced, with Juniper security and Wi-Fi equipment and licenses at no cost to healthcare providers.

These customers require simple, secure, and AI-driven connectivity. Juniper has created this offer, to leverage their networking expertise in helping these healthcare providers.


How Do I Take Advantage of This Offer?

If you are a healthcare provider in the process of, or have completed, setup of a temporary COVID-19 testing location and want to explore the potential fit for your communication needs, please complete the form below.


Kit 1: Secure Wi-Fi Network Connecting to Existing Infrastructure

Juniper will provide at NO COST:

  • Choice of up to three Indoor (AP41-US/AP41-WW) or Outdoor (AP61-US/AP61-WW) Access Points for Wi-Fi connectivity, with Mist Support
  • One SRX300 Services Gateway with DHCP and PoE+ Access Ports (SRX320-SYS-JB-P), with Premium Support Services
  • Mist Wireless Assurance (SUB-MAN) and Marvis (SUB- VNA) Cloud Services subscriptions for a duration of one year for the number of APs included in the kit


Kit 2: Overlay Wi-Fi Network with Cellular (LTE) Uplink

Juniper will provide at NO COST:

  • Choice of up to three Indoor (AP41-US/AP41-WW) or Outdoor (AP61-US/AP61-WW) Access Points for Wi-Fi connectivity, with Mist Support
  • One SRX300 Services Gateway with DHCP and PoE+ Access Ports (SRX320-SYS-JB-P), with Premium Support Services
  • One LTE Card for SRX Gateway (SRX-MP-LTE-AE)
  • Mist Wireless Assurance (SUB-MAN) and Marvis (SUB- VNA) subscriptions for a duration of one year for the number of APs included in the kit


Customer Offer

Microsoft Teams

Many businesses and learning institutions effectively accommodate high volume remote work today using Microsoft Teams and other Microsoft solutions. We want to ensure that all customers are aware of these same solutions right now and that customers can access deployment, training and support resources their employees may need to begin quickly using them.

To help do this, we want to be clear that Teams is available to you. If you’re currently not licensed for Teams, we can provide you with a free six-month offer of Office E1/G1 that includes Microsoft Teams.

Additionally, you can receive 90-Days of online Teams training with a 6-month commitment of Empower-iQ by Crayon.

About Microsoft Teams
  • Host online meetings—1:1, teams, live events up to 10,000 people
  • The same security and compliance of Office 365
  • Let people join meetings on the go with a global dial-in number


Customer Offer

Palo Alto Networks

We’re hearing from many of our customers that you are rapidly scaling remote work options for your employees during the COVID-19 outbreak. As you do this, you’ll first need to ensure they can securely and rapidly connect to all of the applications they need, including SaaS, cloud, and data center apps. And you’re sharing concerns about doing this at a whole new level of scale.

We have a number of solutions ready to go to help you secure your remote workforce, and we’ve ramped up our support to help.

  • For existing NGFW customers: free 90-day GlobalProtect subscription trial
  • For new Prisma Access customers: free, accelerated deployment & onboarding of remote users
  • For existing Prisma Access customers: we will cover unanticipated spikes at no additional cost for 90 days


Customer Offer


At RingCentral, we would like to help. Our technology enables mobile and distributed teams and entire organizations to collaborate, communicate effectively, and stay productive while minimizing risks to health and safety. We have been focused on making communications more accessible and seamless for over a decade – We see it as our duty, during this difficult time – to promote health and safety among the community at large.


RingCentral Office  FREE for 3 months for all healthcare providers, schools (K-12), and non-profit organizations who are new customers and impacted by COVID-19. This includes 100 participants per video meeting.