Practical Planning for Healthcare IT Experts
Unprecedented access to information anytime and anywhere is fueling demand for personalized service delivery in every sector, including healthcare. Medical facilities and providers are expected to enable instant access to patient information from any device while at the same time rigorously protecting data privacy and confidentiality. The challenges are many. Here are the top five related to mobility:
- Treatment centers and clinicians are under mounting pressure to proactively embrace mobility in order to streamline workflows and improve patient experience.
- Today’s patients expect to engage easily and quickly with healthcare practitioners. Consumers seek fast access to electronic information and the ability to collaborate digitally with providers. Patients want to research physicians, book appointments, and see lab results online so that they can be more involved in their own care experience.
- Network-connected Internet of Things (IoT) and medical devices enable life-saving advances in healthcare but also introduce vulnerabilities that entice hackers and threaten health system security.
- Healthcare organizations must continuously comply with increasingly stringent patient privacy and cybersecurity regulations.
- Escalating costs are driving a keen focus on a lean model of managed care intended to boost the bottom line.
Digital strategies that support robust interactivity, both at healthcare facilities and offsite, are a critical component of providing quality care and improving patient engagement and satisfaction. Lastly, delivery of integrated, location-based Mobile First services including full-featured WiFi, location-aware push notifications, and turn-by-turn indoor navigation for hospital and clinical facility patients and visitors are essential to evolve your current environment.